CONTACT US

Welcome to KOKASHI, your one - stop shop for premium family storage products, especially those designed for your furry friends! We're committed to providing top - notch Cat Trees & Condos, Dog Stairs & Steps, Pet Tents, Pet Hammocks, and Pet Bags to our customers in Europe and the Americas. If you have any questions about our products, need assistance with an order, or just want to share your thoughts, our dedicated team is here to help. Please feel free to reach out to us using the contact details below. We look forward to hearing from you!

We're available to support you via ：

Contact：Hong Qingjian

Email: kokashimarket@outlook.com

Service Tel: +86 15606514284

Company: Dongfang Duanjingqing Trading Co., Ltd

Address: Room 301, Unit 3, Building 5, Jinxiu Jiayuan, No. 2 - 1, Qiongxi Road, Basuo Town, Dongfang City, Hainan Province

Zip：572600

We strive to answer your questions within 24 hours.

Customer service chat hours: 9am - 18pm EST

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.