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PRIVACY POLICY

Effective Date: June 6, 2022

Welcome to KOKASHI! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.kokashi.com (the "Site"). By using our Site, you agree to the terms outlined in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of information when you interact with our Site:

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely by third-party providers)

B. Non-Personal Information

We automatically collect certain data when you visit our Site, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the Site
  • Device type and operating system

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences in your browser settings.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders
  • Improve our products and services
  • Provide customer support
  • Send order confirmations and shipping updates
  • Send promotional offers (with your consent)
  • Prevent fraud and enhance security

We do not sell or rent your personal information to third parties.

3. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service Providers: Third-party partners that help with payment processing, shipping, and website analytics.
  • Legal Authorities: If required by law or to protect against fraud, security threats, or legal claims.

All third-party service providers are required to protect your personal data and use it only for authorized purposes.

4. DATA SECURITY

We implement strict security measures to protect your personal information, including encryption and secure payment processing. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. YOUR RIGHTS & CHOICES

You have the right to:

  • Access, update, or delete your personal data
  • Opt-out of marketing emails (unsubscribe link provided in emails)
  • Disable cookies through your browser settings

To request changes to your personal data, contact us at support@kokashi.com.

6. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or content. Please review their policies before providing personal information.

7. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately. Your continued use of our Site after any changes signifies your acceptance of the new policy.

8. CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at:

📧 Email: support@kokashi.com

Thank you for trusting KOKASHI! 🐾