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TERMS OF SERVICE

TERMS OF SERVICE
Effective Date: June 6, 2022

Welcome to KOKASHI! These Terms of Service ("Terms") govern your use of our website, www.kokashi.com (the "Site"), and the services, products, and content provided by KOKASHI ("we," "us," or "our"). By accessing or using our Site, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our services.

 

1. GENERAL CONDITIONS

  • By using our Site, you represent that you are at least 18 years old or have the consent of a legal guardian.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit viruses, malware, or any other code that could harm the Site or other users.
  • We reserve the right to refuse service to anyone for any reason at any time.

2. PRODUCT INFORMATION & PRICING

  • We make every effort to display accurate product descriptions, images, and pricing, but we do not guarantee that all information is error-free.
  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue products at any time without liability.

3. ORDERING & PAYMENT

  • By placing an order, you agree to provide accurate and complete billing and shipping information.
  • We accept major credit cards and other payment methods listed at checkout.
  • Orders may be canceled if payment is not received or verified.

4. SHIPPING & DELIVERY

  • We process orders within 1-3 business days and ship them within 10-15 business days within the U.S.
  • Free shipping is available for orders over $99; otherwise, a $9.99 shipping fee applies.
  • We are not responsible for delays due to weather, carrier issues, or incorrect addresses.

5. RETURNS & REFUNDS

  • We offer a 30-day return policy for unused products in their original condition.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Refunds are processed to the original payment method within 5-7 business days after return approval.

6. USER ACCOUNTS

  • You may be required to create an account to access certain features.
  • You are responsible for maintaining the security of your account credentials.
  • We reserve the right to terminate accounts that engage in fraud, abuse, or other violations of these Terms.

7. INTELLECTUAL PROPERTY

  • All content on this Site, including text, images, logos, and product designs, is owned by KOKASHI and may not be used, copied, or modified without permission.
  • Unauthorized use of our content may result in legal action.

8. LIMITATION OF LIABILITY

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our Site or products.
  • Our liability is limited to the amount paid for the specific product or service in question.

9. THIRD-PARTY LINKS

  • Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
  • Use of third-party sites is at your own risk.

10. CHANGES TO TERMS

  • We reserve the right to update or modify these Terms at any time.
  • Changes take effect immediately upon posting on the Site.
  • Continued use of the Site after changes are posted constitutes acceptance of the new Terms.

11. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:
📧 Email: support@kokashi.com

Thank you for choosing KOKASHI! 🐾